Terms & Conditions 2017-06-06T10:58:10+00:00

By clicking on the “Agree” button or submitting your email to gain access to the website, you agree that you have read, understand, and accept the terms and conditions below for all use of Pashm & Co. services. If you do not agree to these terms and conditions, do not subscribe.

The Services

These Terms and Conditions may change. Pashm & Co. reserves the right to update or amend these Terms and Conditions at any time.

Return Policy:

Pashm & Co. offers 7 days after receipt of your purchase to decide if you are completely satisfied. If, for some reason, you wish to return your purchase, notify Pashm & Co. by e-mail at [email protected] You will be issued a return authorization number, as well as a return address. Returns made without prior authorization will be refused at our office. Refunds on authorized returned merchandise will be made to your credit card upon receipt of goods. All returned products are subject to a 15% restocking fee, and must be in resalable condition.   Shipping charges will not be refunded on orders returned for customer remorse. Pashm & Co. reserves the right to inspect the condition of all returned products before issuing a refund.

We maintain a high level of workmanship. Each item is inspected and packaged by hand before it is shipped. As with all handmade items, there may be slight imperfections in the fiber or the weaving process, making each piece one of a kind. We believe these imperfections add character, knowing these items are made by people, not machines. However, if an item is damaged or defective we will replace it.

For damaged or defective merchandise, notify Pashm & Co. by e-mail at [email protected] We may elect to have the purchase picked up by UPS and returned to us by issuing you a “call tag” that can be placed on the item to be returned.  Upon receipt of the defective/damaged merchandise at our location, you will either be refunded the full amount of the defective/damaged merchandise. If refunded, the credit will show up on your credit card. Any returns without a prior return authorization number will be refused at the Pashm & Co. office. Pashm & Co. reserves the right to inspect the condition of all returned products before issuing a full refund or replacement.

Eligibility

You must be at least 18 years old to be eligible to use the Services. However, if you are at least 13 years old but not yet 18, you may use the Services if, and only if, you have your parents’ or guardians’ prior permission. No one under age 13 may use the Services under any circumstances. By clicking the “SUBSCRIBE” button you are representing that you are at least 18, or that you are at least 13 years old and have your parents permission to register for the Services.

Warranty & Disclaimer

PASHM & CO. PROVIDES THE SERVICES “AS IS” WITH NO WARRANTIES OF ANY KIND. PASHM & CO. EXPRESSLY DISCLAIMS ANY WARRANTY, EXPRESS OR IMPLIED, REGARDING THE SERVICES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT ABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICES WILL BE SECURE, UNINTERRUPTED OR FREE OF ERRORS, VIRUSES OR OTHER HARMFUL COMPONENTS.

* Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you.

 Limitation of Liability

UNDER NO CIRCUMSTANCES WILL PASHM & CO. OR ITS EMPLOYEES, OFFICERS, OR DIRECTORS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH USE OF THE SERVICES WHETHER OR NOT PASHM & CO. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

If you are dissatisfied with the Services or any content on any of Pashm & Co’s or its website properties, or with these Terms and Conditions, your sole and exclusive remedy is to discontinue using the Services. You acknowledge, by your use of the Services, that your use of the Services is at your sole risk.

Indemnity

You agree to indemnify, defend and hold harmless Pashm & Co., its partners, clients, employees, officers and directors, from and against any and all claims, liabilities, penalties, settlements, judgments, fees (including reasonable attorneys’ fees) arising from (i) any content that you or anyone using your account may submit, post or transmit to the website; (ii) your use of the Services; (iii) your violation of the terms of these Terms and Conditions; and (iv) any violation or failure by you to comply with all laws and regulations in connection with the Services.

Choice/Opt-out

By signing up you are agreeing to receive two (2) emails from us, after which you have a right to unsubscribe at any time.

Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by clicking on the unsubscribe link on the bottom of a newsletter, follow the link, or email us at support

[@] pashm.co. Users can include the phrase ‘REMOVE FROM ELIST’ for faster service.

Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.

Assignment

You may not assign any of your rights or delegate any obligations hereunder, in whole or in part, whether voluntarily or by operation of law, without the prior written consent of Pashm & Co. or its clients. Any such purported assignment or delegation by you without the appropriate prior written consent of Pashm & Co. or its clients will be null and void and of no force or effect.